YOUR DENTAL RECALL SPECIALISTS
Book more patients in less time.
We offer 5 types of Services (More to come)
1. Recall Management
Our team will keep your hygienists busy with a consistently full schedule.
2. Treatment Management
We ensure your patients always have their treatment booked, and if they’re apprehensive to book, we will walk them through it!
3. Accounts Receivable
Leave your A/Rs to us, we’ll ensure your practice recovers payments from insurance companies & patients with an outstanding balance.
4. Insurance Verification
Our U R DUE team consists of seasoned dental professionals who are well equipped to skillfully traverse the complex web of insurance details, ensuring the precision of your patient records’ coverage information.
5. Insurance Payment Reconciliation
We will reconcile all payments received from each patient’s insurance company, and will update the records in your practice management system.
Recall Management
We are recall experts—we will consistently keep your schedule full.
Treatment Management
Our team will stay on top of booking each outstanding treatment.
Accounts Receivable
Learn more about how we can lower your A/Rs through our service.
Insurance Verification
See how our staff will manage your insurance approvals for your office.
Insurance Payment Reconciliation
Ask us about how we reconcile insurance payments for you.
How We Will Help Your Clinic
We believe that having an effective recall system is extremely important to your dental practice. The key to a successful continuing care program is to make sure it is a routine task and that it is done in a systematic way. Outsourcing your dental services can help increase profitability and overall revenues while keeping your expenses low.
U R DUE will look at your active patient base to determined the cost of your outsourcing. We will work on contacting all patients who need to be scheduled. Statistics will be sent monthly and all privacy protocols will be followed to ensure that PIPA (Personal Information Privacy Act) is followed.
Years Experience
Higher Patient Retention Rate
More Patients Booked Than an Automated System
Average Monthly Calls Made For Your Clinic
Years Experience
Higher Patient Retention Rate
More Patients Booked Than an Automated System
Average Monthly Calls Made For Your Clinic
How We Will Help Your Clinic
We believe that having an effective recall system is extremely important to your dental practice. The key to a successful continuing care program is to make sure it is a routine task and that it is done in a systematic way. Outsourcing your dental services can help increase profitability and overall revenues while keeping your expenses low.
U R DUE will look at your active patient base to determined the cost of your outsourcing. We will work on contacting all patients who need to be scheduled. Statistics will be sent monthly and all privacy protocols will be followed to ensure that PIPA (Personal Information Privacy Act) is followed.
Get to know us
Who Are We?
We are a team of dental professionals that have previously worked as clinicians, office managers, dental assistants, hygienists, office administrators, you name it!
Our knowledge and experience in the dental industry make us an asset and the ideal candidates to assist dental clinics by staying on top of their growing patient lists!
Learn about our Purpose and our Vision.
THE BENEFITS
Recall Service
Internal Marketing
The cost-effective way to increase production while keeping your existing patients top of mind.
Increase Internal Production
Consistent & Professional Calling
Efficient Scheduling
Relieve Staff
Our service can relieve your team’s workload and is a cost-effective way to bridge the recall gap!
Relieve Workload
No Training Required
Add Decades Of Recall Experience To Your Team!
Boost Your Revenue
Increase your production revenue without inquiring the big staffing expenses to achieve the same result!
For Small & Large Offices
See Results In Less Than 90 Days
Keep Growing Without The Big Payroll Costs
"We have been using U R DUE's recall and treatment management services for our dental clinics, and couldn't be happier with the results. Their commitment to patient care and efficient management solutions have greatly improved our practice's operations.
What sets U R DUE apart is its exceptional customer support. Lani is responsive, knowledgeable, and always ready to assist with any questions or concerns. U R DUE truly understands the unique needs of dental clinics and has tailored their services accordingly.
Overall, U R DUE has been an invaluable partner in enhancing our clinic's efficiency, patient satisfaction, and revenue. I highly recomment U R DUE to any dental clinic looking to streamline their recal and treatment management processes."
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— Amanda Minchella, Manager of Operations
"Thanks Joanne and Lani for the excellent service. U R DUE Patient Services is the best at what they do. Our hygiene bookings have increased significantly. Their services are easy to set up and implement, they simply dial in to your software and start working. Leave your front end staff to deal with patients, payments and insurance. U R DUE will take care of all your recalls. Very happy we went with this service. Would recommend to all dental offices big or small."
— Signal Hill Dental Centre
"As a consultant myself, working with Joanne’s consulting firm, U R DUE Patient Services has been a dream! Their systems and processes in optimizing the hygiene schedule, recall system, and insurance information is all done remotely and eliminates the need for an additional ADM person. Plus, the return on investment for these services can’t be ignored. If you are finding that your recall system is failing, your hygiene days are consistently falling apart, consider hiring U R DUE Patient Services! Done remotely and very efficient."
— Gabriele Maycher
CEO, GEM Dental Experts Inc.
"We have been working with U R DUE for a while now. Their dedication to achieving the goals for the office is unparalleled. They have personally trained our staff one on one to maximize their potential. The ideas that they have helped to implement have improved the overall efficiency of our office. We started using U R DUE appointment services and have noticed a vast improvement with our schedule and production in our clinics."
— Dr. Taneshwar Chahal
"It did not take long to see the difference. The staff at U R DUE is always professional and communicated well with our patients and team members. The U R DUE team members have years of dental experience and understand how things are done. Recall settings within the practice management software helped to customize our system for our clinic protocols. Using the services of U R DUE has proven to be a cost-effective way to get things done consistently while leaving more time for in-office staff to complete their daily tasks."
— Ellis Dental
"We started using U R DUE Patient Services and have added two additional hygiene days."
— Dr. Shruti Chahal
The Roadmap to Your Success
Did you know? Not all dental practices can become our client — Do you have enough Hygienists to book more patients for a cleaning? Do you have enough equipment, op room space, and holes in your schedule to fill? If so, then we’re your “IT” team!
When you become a client, here is our simple process:
Strategy Meeting
We assess your needs with you and create a personalized program uniquely made for your clinic.
Office Review
We will work with your staff to integrate and capitalize on the opportunities that we have identified in Step #1.
Personalized Calling
From here, we will get to work calling your existing patients and fill up your schedule!
Receive a Monthly Results Report
We will send you a detailed report every month on all our activity, booking stats, and performance results.
Let’s go over your scheduling challenges together.